Frequently asked

Answers to your questions

Everything you need to know about IT disposal, data erasure, and our service — at a glance.

Is your data erasure GDPR-compliant?

Yes. We erase all data carriers following BSI and DIN 66399 standards and issue a legally valid erasure certificate documenting the complete and irreversible destruction of your data.

Do you pick up hardware in Berlin?

Yes, we offer free pickup in Berlin and the surrounding area. From individual devices to entire server rooms — we handle logistics, transport, and packaging.

Which devices do you accept?

We take all IT hardware: laptops, PCs, servers, networking equipment, monitors, printers, smartphones, tablets, hard drives, SSDs, storage media, and related peripherals.

Do I receive payment for my old IT?

For high-value hardware, we provide a market-fair purchase offer after data erasure. That turns your end-of-life IT into revenue rather than a disposal cost.

How quickly will I receive a quote?

You typically receive a bespoke, non-binding quote within 24 hours — by phone, email, or via our contact form.

Do you offer on-site service in Berlin?

Yes. On request we perform data erasure and hard-drive destruction directly on your premises — your data never leaves the building. Ideal for highly sensitive environments such as law firms, banks, or public authorities.

Which certificates will I receive?

Depending on the service: erasure certificate with per-device log, destruction certificate per DIN 66399, disposal certificate under WEEE/ElektroG, handover note with chain-of-custody. All audit-proof.

How much does IT disposal cost?

Costs depend on type, quantity, and condition of the hardware. For high-value devices, we often pay you rather than charge. Every quote is individual — we respond within 24 hours.

Is your data erasure BSI-compliant?

Yes. We follow the guidelines of the German Federal Office for Information Security (BSI) and DIN 66399 protection classes up to H5 — the highest standard for highly sensitive data.

Do you serve clients outside Berlin?

Yes. We're headquartered in Berlin but serve clients across Germany. For larger projects, we come to you nationwide — with sealed transport and full documentation.

What happens to recycled devices?

High-value devices are reused or resold after certified data erasure. Hardware that can't be reused is professionally dismantled and the raw materials returned to the cycle. Over 98% is recovered.

Is pickup insured?

Our transport is fully insured. On request, we offer sealed transport with GPS tracking and complete chain-of-custody — important for banks, insurers, and public authorities.

Didn't find your question?

Call us — we're happy to advise you personally and at no obligation.

Contact us +49 155 66044719